Upcoming opportunity
Virtual Assistant
Help the Hope team stay organised, support our customers and keep day-to-day work moving.
About the role
We’re preparing a Virtual Assistant opportunity for someone who communicates clearly, takes initiative and follows through. You’ll help with the everyday coordination behind Hope and our AI products.
What you’ll help with
- Organise inboxes, calendars, meetings and follow-up tasks.
- Respond to routine customer enquiries and pass technical issues to the right person.
- Keep documents, spreadsheets and task updates clear and up to date.
- Research information and turn it into useful, concise summaries.
- Help coordinate product updates and other day-to-day administrative work.
What we’re looking for
- Clear written communication and a helpful, professional manner.
- Strong organisation, attention to detail and reliable follow-through.
- Confidence using email, Google Docs, Google Sheets and online collaboration tools.
- Willingness to learn new tools and work with an AI product team.
- Good judgement when handling customer information and internal documents.
Role details
Working arrangements, hours, compensation and application dates will be published when applications open.