CAREERS AT HOPE

Help us keep
Hope moving.

Bring organisation, clear communication and thoughtful follow-through to the team behind Hope.

Upcoming opportunity

Virtual Assistant

Help the Hope team stay organised, support our customers and keep day-to-day work moving.

AdministrationCustomer supportOperations

About the role

We’re preparing a Virtual Assistant opportunity for someone who communicates clearly, takes initiative and follows through. You’ll help with the everyday coordination behind Hope and our AI products.

What you’ll help with

  • Organise inboxes, calendars, meetings and follow-up tasks.
  • Respond to routine customer enquiries and pass technical issues to the right person.
  • Keep documents, spreadsheets and task updates clear and up to date.
  • Research information and turn it into useful, concise summaries.
  • Help coordinate product updates and other day-to-day administrative work.

What we’re looking for

  • Clear written communication and a helpful, professional manner.
  • Strong organisation, attention to detail and reliable follow-through.
  • Confidence using email, Google Docs, Google Sheets and online collaboration tools.
  • Willingness to learn new tools and work with an AI product team.
  • Good judgement when handling customer information and internal documents.

Role details

Working arrangements, hours, compensation and application dates will be published when applications open.