WE’RE HERE TO HELP
Let’s sort it out.
Find the right help, and share only what’s needed.
Contact Hope support
For account access, device moves, credit questions or a problem with an answer.
Email support ↗Checking the support contact…
Browse the help centre →A little detail helps.
When you contact us, include:
- The email address on your Hope account.
- A short description of what happened and when.
- A request reference from Usage & credits, if the issue involves a request.
- Your Hope app version and Windows version, if relevant.
Keep your sign-in details private.
Never send passwords, verification codes, API keys, device keys or access tokens. Remove unrelated personal details from any images or study material you choose to share.